Terms and Conditions
Terms and Conditions
General Terms and Conditions EVO-Custom Guitars Article 1- General These General Terms and Conditions apply to the use of our website conquerorguitar.com and to all offers and all agreements concluded between us, EVO-Custom Guitars, established in Maastricht at the (6228 CM) Hogeborg 6, the Netherlands and our customers. Deviations from or additions to these General Terms and Conditions will only be valid if they have been explicitly approved in writing. General terms and conditions of parties that contract with us do not apply. Article 2- Definitions In these General Terms and Conditions, the following terms have the following meaning: Customer: the person with whom we conclude an agreement for the purchase of Goods or the provision of Services. Goods: all physical goods and parts thereof and for that which we offer for sale. Services: all services performed by us in relation to the Goods. Article 3- Offer and agreements The agreement is concluded if the Customer has indicated that he accepts the offer through the use of the website conquerorguitar.com. All prices on the website and in the offer and order confirmation may contain printing and typing errors. No liability is accepted for the consequences of these printing and typing errors. The properties of the Goods as indicated by us, including but not limited to dimensions, color, weight, noise and use are estimates. We are not liable for minor deviations unless explicitly agreed upon in writing. Changes to the agreement that differ from the General Terms and Conditions are only valid and enforceable if the buyer and seller have agreed this in writing. The Customer may terminate the agreement without giving any reason within 14 days after delivery of the Goods or order for the Services before the Services have been performed. This can be done by sending an e-mail to the address: evocustomguitars@gmail.com. The Customer bears the costs and the risk of this return shipment. We will refund the cost of the Goods and the shipping costs to the customer if the Goods are intact and returned in the original packaging to Hogeborg 6, 6228 CM Maastricht, the Netherlands. Article 4- Price and payment Every offer and every agreement takes place in euros, unless stated otherwise. The prices indicated by us include VAT in the Netherlands (Value Added Tax). Any other type of tax or levy, including turnover tax, government tax and levies, is at the risk and expense of the Client. Article 5 - Delivery The information that is necessary for the delivery of the Goods and Services must be provided by the Customer to us in a timely and adequate manner before the agreement is concluded. Errors in the delivery information provided to us are at the risk and responsibility of the Customer. We package the Goods carefully so that they reach their destination in normal condition in good condition. We will send the Goods by registered mail if possible. The shipping costs vary depending on the destination indicated by the Customer. The Client can check the expected costs on our website conquerorguitar.com. If the actual shipping costs are higher than the expected costs, this is at the risk and responsibility of the Customer. The Customer bears the costs of shipping to the destination. The delivery period of the Goods starts after we have sent the order confirmation to the Customer. We aim to achieve the indicated delivery period of the Goods of 4 weeks. In the event of a delay, we will inform the Customer of this. Exceeding the delivery period, for whatever reason, does not entitle the Client to any compensation, dissolution of the agreement or suspension of any obligation ensuing from the agreement. The risk is transferred to the Customer as soon as the Goods have been delivered or the Services have been performed. Article 6 - Guarantee We do not give any guarantee (explicit or implicit) other than specifically described in the agreement or these General Terms and Conditions. This warranty only applies to the Customer. The warranty period of the Goods is 2 years. The warranty period starts when the Customer has accepted the offer as defined in Article 3.1. We will repair the defects covered by this warranty free of charge by repairing or replacing the defective Goods, at our sole discretion, unless this is impossible or cannot reasonably be expected of us. The warranty provisions only apply if: We have followed the usage and maintenance instructions and all other instructions; The Goods have not been assembled and / or dismantled and / or repaired and / or modified by the Customer or a third party without our permission; The defect does not relate to normal wear; The Goods have not been misused; Warranty claims have been invoked in writing against us within a reasonable period of time after the discovery of the defect and no later than 7 days after the expiration of the warranty period, and with proof of the validity of the warranty claim. If there appears to be a defect in the Goods at the time of delivery, the Customer must inform us of this defect within 21 working days, in the absence of which it is assumed that the Goods comply with the conformity at the time of delivery. If we replace Goods in the exercise of our guarantee obligation, the Goods that have since been replaced will immediately become our property and made accessible to us. The delivery costs are borne by us and we decide on the method of delivery of the Goods to an address to be specified by us. Article 7 - Liability for damage We do not accept any liability with regard to damage arising from, related to or connected with the placement of the Goods in other products or the connection of the Goods with other products. We do not accept any liability with regard to damage arising from, related to or connected with the performance of the Services. We do not accept any liability for damage resulting from, related to or connected with depreciation of the Goods, take back of the Goods and damage as a result of misuse of the Goods by the Customer or a third party. The above exclusion of liability does not apply if and insofar as intent or gross negligence can be attributed to a person designated by us. Article 8 - Indemnification The Customer indemnifies and declares Evo-Custom Guitars guilty for whatever third party is claiming based on any act or omission by the Customer regarding the Goods and Services. Article 9 - Personal information All personal information, including but not limited to personal contact information, address details, bank account numbers, is only used for the purpose of the agreement. We will not use personal information for commercial purposes unless the Client has expressly agreed. We will not make personal information commercially available to third parties. We will take all reasonable steps to protect the personal information. We do not accept any liability for any misuse of the personal information. Article 10 - Intellectual property The ownership of and all industrial and intellectual property rights relating to the Goods will remain with us at all times. The Client acknowledges these rights. Article 11 - Validity of the agreement If any provision in these General Terms and Conditions is or will become unenforceable or otherwise unenforceable, the remaining provisions will remain in full force and effect for the Customer and Evo-Custom Guitars. In that case we will replace the invalid or invalid provision by a provision that is valid and binding and that, as far as possible, approximates the scope of the invalid or invalid provision, in view of the content and purpose of these General Terms and Conditions. Article 12 - Applicable law and disputes Dutch law exclusively applies to every offer by us and / or agreements concluded by us, including related agreements, and all disputes that might arise from it. The court in Limburg (Court of Limburg), the Netherlands has exclusive jurisdiction. These General Terms and Conditions have been filed with the Chamber of Commerce where Evo-Custom Guitar is registered. The most recent version of the General Terms and Conditions applies or the version that was applicable at the time the agreement was concluded.